One member even joked with their comment, “And now! A word about our sponsor, LOL!” ![]() You may or may not like the program but that is another matter entirely.”Īnother point of contention by the members of the group was that my story was just an advertisement for the product, while another asked if Low End Mac had been paid by the software developer for me writing the article. Knight, who stood by my article 100%, also told the group, “This is a link to a product review on Low End Mac. ![]() Knight responded to the member who claimed the software was fraudulent, and said, “It is also useless to call something fraudulent without evidence.”įor the record, none of the members who made accusatory comments against my article could provide any proof to back up their claims that the product was malware nor was it evident that they had even tried out the software at all, making it a bit puzzling to warrant their baseless claims in the first place. He also said, “It takes more than a ‘looks like’ to label something malware.” Our own Dan Knight, the publisher of Low End Mac, asked that member to provide evidence of their claim - and if validated the article would be removed. Besides, even if the original app is legit, it looks like it does things that can be achieved by rebooting either normally or into safe mode or simply running some basic Terminal commands. Unfortunately, far too many people download apps from unreliable sources and hose their computers. The original creator of the app may have created something useful but third parties may be the cause of us seeing this as malware. However, after conferring with some former coworkers, they indeed confirmed my suspicion. Later they seemingly would retract their statement - not saying whether the app they removed from computers was indeed CleanMyMac 3 and still doubting the purpose of the product - and said: One particular member of the group that declined to be identified claimed that CleanMyMac 3 was malware, even adding that it was as bad as MacKeeper, (a similar, albeit notorious, piece of software that many Mac users loathe and have classified as malware due to the developer’s deceptive practices) said, “I could be wrong but I used to manage a help desk at a university and this looks like one of the apps we would dig deep into Mac file systems to remove and upon removing it, the Macs would speed back up to normal.” Another member claimed the software was fraudulent and what the app purports to do was misleading. One member thought the post was spam, while the other demanded that the group admins take my post down. It was an unexpected reaction to my article, and I have never written a story before that garnered such instant disdain! Fire and Fury My story was literally hot off the press in two ways, first in terms of only having been shared in a post to the LEM Facebook group (which took place six days after it was initially posted on the actual website) and before it had a chance to cool off and settle down - which some group members certainly could have used as a suggestion for themselves - the article was “met with fire and fury” to quote the current commander-in-chief in office, and the heated comments started to roll in, the second reason for being hot off the press. ![]() I used the available information on the company’s website as well as contacted a representative of MacPaw, Eugene Kalnyk, their PR and communications specialist who answered all of my questions for the story. I say in essence because I did not actually try out the software myself in order to write the article. ![]() The article in reference is from earlier this year back in June, Make Your Old Mac New Again With CleanMyMac 3 (since updated to CleanMyMac X), which was, in essence, my review of the app from MacPaw, creators of desktop software applications for the Mac and mobile apps for iOS (and also one Windows application). Any individuals not specifically identified either declined to be and/or could not be reached to secure permission to do so. Welcome to this third edition of Reader Roundup for the “Leo and Mac” column here on Low End Mac, where we take a look at a sampling of reactions shared by readers on articles I’ve written.Īll individuals personally identified in this Reader Roundup have agreed to such and have their comments published verbatim (with minor edits for publication) from either emails sent in or posted in the Low End Mac (“LEM” for short), Facebook group.
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